Leading your team through difficult times

Posted on July 12, 2020
By Catherine Heilemann

Like a ship’s captain, your role as a leader is to navigate the hurdles being presented and enable your team to feel safe and able to follow you. As we continue to experience the effects of COVID-19, waves of emotions and the fall-out of them will continue to show-up in the ways people engage with one another at work. 

Here are some ways you could consider to lead your team through these times. 

1. Have a map. How do you have a map when you don’t know what’s going to happen? Pick a percentage of normal productivity you think your team can operate at and from there plan the work that needs to be done. Be sure to prioritise and have milestones along the way. Keep referring to it, perhaps even create a picture to show the path you have been on and where you are headed. 

2. Listen, listen, listen and when you think you’ve heard, listen some more. When things are stressful people can become more reactive. One or more of the Four Horsemen of the Apocalypse may be present – defensiveness, criticism, stonewalling or contempt. Listening to what the person is saying is important to understand what might be actually going on for them. If any of the four horsemen are present try one of the antidotes recommended by Gottman https://www.gottman.com/blog/the-four-horsemen-the-antidotes/

3. Smell the roses. As you have allowed for a change in productivity be sure to schedule in regular time to check-in with your team – as a group and individually. Perhaps you could spend 30-minutes a week as a team playing an online game together. Or even play a board game remotely like Scattergories. Make it fun! Help your team to switch off from the pressure for that small amount of time. Techrepublic have a great resource for this: https://www.techrepublic.com/article/6-best-zoom-games-for-some-virtual-face-time-during-the-coronavirus-pandemic/

4. Team training. Virtual work has increased overnight and it can take a bit of adjusting. Take some time to train your team on online and video ways of working. Gestures, the way you sit, the angle your computer screen is on, clothing choices and lighting are all considerations. Try to make it fun. See how they go. 

5. Talk it over. Talking difficulties over can really help. Perhaps one of your team members has come to you with a dilemma and you aren’t sure what to do about it. Maybe there are some dynamics that are hard to unravel. Perhaps a unique business issue is showing up. Having an independent coach can really help to work things through. Someone with an outside perspective and who will listen, listen, listen and listen some more. Then you can spit-ball ideas 

Leading your team through difficult times

Negotiating a better working life doesn’t begin and end with money

Negotiating a better working life doesn’t begin and end with money
Posted on March 29, 2019

Want a better working life but the chance of a raise or formal promotion are unlikely? Don’t despair! You can negotiate all kinds of workplace flexibility that makes for a better working environment. Curious? Check out the latest blog from the Salary Coach and see.

Read the article here
Why do Australians struggle asking for promotions and raises?

Why do Australians struggle asking for promotions and raises?
Posted on April 5, 2019

Promotions and raises seem so easy to come by when you’re watching the latest legal drama, yet so many Australians struggle with asking for a new role. The Salary Coach investigates why we cringe when it comes to asking for our work dues.

Read the article here
When good contract jobs go bad, where can you turn?

When good contract jobs go bad, where can you turn?
Posted on April 12, 2019

Leadership woes can be tough to navigate in a contract role. Let the Salary Coach take you through a scenario where is leadership is adrift and mistakes are made.

Read the article here
Are you risking your future by not speaking up?

Are you risking your future by not speaking up?
Posted on April 19, 2019

The Salary Coach makes a case for workers to learn the art of salary negotiation to move from surviving to thriving in the workplace.

Read the article here

Group Coaching.

Starting at $49

One day to get you the recognition and remuneration you deserve. Even if you don’t quite believe in yourself yet. Confidently take on every opportunity that becomes available. Make a move to the career you deserve.

Learn more about Group Coaching

Individual Coaching.

Starting at $300

Personalised 1:1 coaching completely tailored to you. So you can take complete control of your career and financial future. Learn how to step up and clearly define exactly what you have to offer with individualised attention to address your specific career goals.

Learn more about Individual Coaching

Online Coaching.

Get started for free!

Sometimes in-person coaching isn’t going to work for you. Too far away, at the wrong time of day, or just prefer to work at your own pace. Online coaching is the best of both worlds. Some individual attention. Some conferenced group work.

Learn more about Online Coaching

Our Proud

We’ve worked with people to help them discover their worth.

Read some of the stories we’re most proud of, and see how we worked together with people to help them learn to value themselves and get the reward they deserve.

Read Our Testimonials